Booking Cancellation Policy

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The following guidelines outline how cancellations, rescheduling, and missed appointments are handled, so that we can maintain smooth operations and provide the best service experience for everyone.

Our booking cancellation policy is designed to ensure fairness and respect for both our clients and our stylists. We understand that plans can change, and we do our best to accommodate adjustments where possible.

Cancellation Policy

If you need to cancel your appointment, please notify us via phone call at least 24 hours before the appointment. Cancellations with less than 24 hours notice will result in a late fee, which is equal to 50% of the scheduled service.

If you do not show up for your appointment you will be charged 50% of the missed service. This will be charged on the credit card on file that your deposit has been processed on.

Late Appointment Policy

To respect the time of clients and staff, we ask you to be on time for your appointment.
Clients who arrive more than 15 minutes late will be required to pay a late fee.
Clients who arrive more than 30 minutes late will forfeit their appointment and their appointment will be rescheduled.

Salon Deposit Policy

We require a credit card on file to schedule an appointment.
You will be charged 50% of the total amount when booking. The remaining balance will be charged when the service is complete.
If you cancel with a minimum of 24 hours notice you will receive a full refund.

We sincerely appreciate your understanding and cooperation with our booking and cancellation policy. By respecting these guidelines, you help us provide reliable service and maintain fair availability for all our valued clients. When you’re ready to schedule your next visit, please proceed to make a booking.

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